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Owned and operated by Luxe Vitalize, our team is ready to help you find the right sauna, cold plunge, or light therapy panel.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How will I know when my order has shipped?
Once your order leaves our facility, you will receive a confirmation email with tracking details. You can use that tracking number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to start the process.
Can I exchange my product for a different model?
Exchanges are handled on a case-by-case basis. Contact us with your order number and the item you would like instead, and we will walk you through the available options.
What should I consider when choosing between an infrared sauna and a cold plunge?
It depends on your wellness goals and available space. Infrared saunas use gentle heat designed to support relaxation and recovery, while cold plunges use cold water immersion for an invigorating contrast. Many customers incorporate both into their routine.
Do red light therapy panels require any special setup?
Most panels arrive ready for home use and include the mounting hardware you need. Setup is straightforward and can typically be completed by the customer in a short time using the included instructions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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